Any questions? Send us a message.
Some frequently asked questions
This is the question we get the most, and it's a legitimate one. The short answer: no, provided you follow one simple step before cooking.
You need to preheat the pan empty for a few minutes, then do the water droplet test. If the water rolls like a marble, the pan is ready. Add the fat, and the food won't stick. We include a paper guide in each package that explains this in detail.
Most customers tell us they get the hang of it by the second cooking session.
Yes. It's often the example given to illustrate the technique, because eggs are what stick most easily. With the right temperature and a little butter, they slide perfectly.
We have also created several short recipes on our blog to help you with this type of cooking.
Yes, for meats and vegetables, provided you master the temperature and deglazing well.
When the pan is at the right heat, food sears without sticking, and a small amount of water, broth, or wine at the end of cooking is enough to release the fond. For beginners with stainless steel, we recommend starting with a little fat while you get the hang of it, then gradually reducing it as desired.
Our pans contain no chemical coatings — zero PFAS, zero PFOA, zero PTFE.
Specifically, nothing flakes off into your food, even after years of use. 18/10 stainless steel is a pure and neutral material: it doesn't react with food, doesn't release any substances, and doesn't degrade with heat.
That's why professional kitchens have always used it.
Some sizes are regularly restocked from our workshop in Châteauroux. If your size is unavailable, please write to us using the form above; we will notify you as soon as it is back in stock.
You pay 50% when ordering. You receive your stove and use it for 20 full days.
If you're convinced, and that's usually the case, the remaining 50% is automatically debited. If you're not satisfied, you return the product to us and we refund your first payment, no questions asked.
Our pans are 2.2 mm thick across the entire surface, including the base and sides. This ensures even heat distribution, without hot spots, and a robustness that justifies the lifetime warranty.
Many competitors boast a significant thickness at the bottom but reduce it on the sides: with us, it's uniform from bottom to top. So, less sticking during cooking!
